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Terms &
Conditions / Cancellation Policy
AIRPORT
PICKUP INFORMATION
Our driver will receive you by the arrival
airline baggage claim, and he/she will be
holding the PASSENGER name sign. If there is
any difficulty for locating the driver,
please call us for assistance.
CANCELLATION POLICY
Cancellation made prior to 3 hours
before the scheduled pick up time is without
penalty. A cancellation made within 3 hours
or after scheduled pick up time is subject
to a full fare and gratuity charges. All
reservations require separate cancellation.
If any changed or cancellation needed in
reservation, within the Pickup time 12:00am
and 6:00am, please call before 11:00pm, the
night before schedule pickup, in order to
avoid charges. Our office hours are between
5:00am and 11:00pm, however we do provide 24
hours service, and we dispatch/ assign all
reservations for next morning by 11:00pm.
- TERMS & CONDITIONS -
NO SHOW
CHARGES
Please DON’T leave the baggage area before
you call us in order to avoid the NO SHOW up
charges. No show up charges at Detroit Metro
Airport is minimum $25.00 or full fare. No
exception. (Other Airports & city are
subject to full fare + other charges).
GRATUITY
15% gratuity will be automatically added for
single payment convenient.
DEPOSITS
All deposits are subject to NON-refundable
unless reservation is cancelled in a timely
manner.
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Company
is not liable in the event of mechanical
breakdown while on charter and will only
be responsible for making up lost time
at a mutually agreed date.
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Not
responsible for delays or the
termination in winter caused by unsafe
road conditions (i.e. not salted,
accidents, etc.)
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Not
responsible for any loss because of
service delays or termination due to
mechanical breakdown, or doesn't provide
any loss claim insurance for service
interruption, customer has to buy there
own trip interruption insurance. . No
claim against company or its employee
may be brought in this connection.
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All
cancellations are required 3 hours prior
notice before schedule pick up time,
other wise will be charge or bill full
accordingly.
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The
client assumes full financial liability
for any damage to the vehicles caused
during the duration of the use by them
or any members of their party. A fee of
$100.00, for each carpet or seat burn.
Sanitation fee is 250.00. Alcohol
Consumption and drug use is prohibited
by law. Any fines will be paid for by
the customer. The driver has the right
to terminate run without refund (if
there is blatant indiscretion on the
part of the client(s). It is Illegal to
stand through the sunroof. Smoking is
not permitted in some of our limousines
and this is left to the discretion of
the driver.
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Overtime
pay will apply after the first 15
minutes of pre-arranged time described
on the run sheet.
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Not
responsible for articles left in the
limousine.
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Balances
are required to be paid to the driver on
the run date before the beginning of the
trip.
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Vehicles cannot be
loaded beyond seating capacity.
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Airport
Car Service, LLC is not responsible
for any damage cause by any
Sub-contractor.
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~ SATISFACTION
GUARANTEED ~
ARRIVE TO AIRPORT
WITH NO TRAFFIC HASSLES
100% DRUG FREE DRIVERS
STATE LICENSED & INSURED VEHICLES
CORPORATE ACCOUNTS WELCOME |
Detroit Metro Service by
Airport Car Service, LLC
PO BOX 42395, Detroit, MI 48242
Phone 800-720-0797 or 248-677-9734
For general information,
please email info@metroairportservice.com
For reservation information, please email reservations@metroairportservice.com
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AIRPORT SHUTTLE SERVICE
OPEN
24 HOURS A DAY
7 DAYS A WEEK
PO BOX 42395
DETROIT, MI 48242
PH 800-720-0797
info@metroairportservice.com
    
BOOK ONLINE
AND
SAVE UP TO
10%
ROUND TRIP
Valid only on $35 rate and up
Airport Transportation
Phone Reservation Information
Please call to reserve your airport shuttle service between the hours of 6AM - 11PM
Eastern Standard Time
OPEN 24 HOURS A DAY
7 DAYS A WEEK
SATISFACTION
GUARANTEED
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